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The Verification Process

Before a bidder can submit a clicktopurchase® offer, they must first be verified to accord with identity and financial requirements.

Identity clearance
A bidder will need to complete an online verification form.

During this process the Bidder will be asked to do Two Factor Authentication.

This will generate an email to the UK solicitor acting on behalf of the Buyer.

Figure: The verification form to be filled in by the bidder

Figure: The email showing that a verification form has been completed

Figure: The Money Laundering Certificate sent to the solicitor

If the agent has opted for an additional verification document, specific to a property, to form part of the verification process, this will also be distributed.

When the agent has completed the identity checks, the bidder will see this information displayed in their My Account page and at clicktopurchase®.

Should the seller require any further specific information to accord with The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulation 2017, you will be contacted.

Download Money Laundering Certificate

Financial clearance
The agent may choose to undertake appropriate financial checks on the proposed Buyer. This may involve obtaining accounts, references or requesting bank statements. When the agent is satisfied with the verification information supplied, you will see on the screen that you are able to proceed.

The bidder is easily able to see the status of their verification and when cleared to submit a clicktopurchase® (private treaty) or clicktopurchase® “best offers”.

Figure: Showing Bidder and their verified status

Initial Deposit Option
clicktopurchase® provides the agent with the option to ask a particular bidder to supply an Initial Deposit before being cleared to submit an offer. If the agent makes this selection, you will receive notification. The Bidder’s Initial Deposit is a payment to demonstrate commitment. It will count towards the purchase price should you be successful, or be returned in the event that the property is sold to another party.

Figure: Showing what the bidder sees when an Initial Deposit is requested

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